The Financial Services Compensation Scheme (FSCS)

The FSCS can compensate depositors if a bank is unable to meet its financial obligations. Most individual depositors are covered by the scheme.

An eligible depositor may claim up to £85,000.00. For joint accounts each account holder is deemed to have a claim in respect of their share, so for a joint account held by two eligible depositors a maximum of £85,000.00 each could be claimed making a total of £170,000.00. The limit relates to the combined amount in all the eligible depositor's accounts with the bank, including their share of any joint account, and not to each separate account.

The guidelines for charities are complex: please refer to the Charities Commission for clarification.

For further information on this please call us on 020 726 87200, refer to the FSCS website or call the FSCS on 0800 678 1100 or 020 7741 4100.

A deposit is excluded from protection if:

  • The holder and any beneficial owner of the deposit have never been identified in accordance with money laundering requirements. For further information, contact your bank, bank building society or credit union.
  • The deposit arises out of transactions in connection with which there has been a criminal conviction for money laundering.
  • It is a deposit made by a depositor which is one of the following:
    • Credit institution
    • Financial institution
    • Investment firm
    • Insurance undertaking
    • Reinsurance undertaking
    • Collective investment undertaking
    • Pension or retirement fund1
    • Public authority
Basic information about the protection of your eligible deposits
Eligible deposits in QIB (UK) are protected by the Financial Services Compensation Scheme (“FSCS”)
Limit of protection: £85,000 per depositor per bank
If you have more eligible deposits at the same bank All your eligible deposits at the same bank are “aggregated” and the total is subject to the limit of £85,000.
If you have a joint account with other person(s): The limit of £85,000 applies to each depositor separately.
Reimbursement period in case of bank’s failure: 20 working days
Currency of reimbursement: Pound sterling (GBP, £)
To contact QIB (UK) for enquiries relating to your account:


43 Grosvenor street



Tel: 020 7268 7200

To contact the FSCS for further information on compensation:

Financial Services Compensation Scheme

10th Floor Beaufort House

15 St Botolph Street, London


Tel: 0800 678 1100 or 020 7741 4100 


For further information about exclusions, refer to the FSCS website at