Cyber Security

QIB UK takes cyber security very seriously. We are committed to protecting your identity and your funds against any potential fraud. To help us to protect you:

  • Install the latest anti-virus and anti-phishing software on your devices.
  • Do not divulge your personal details, including your debit card details and pin number, in response to an email or telephone call.
  • When using your debit card to make purchases online, only use secure websites (those with an address beginning with https).
  • Beware of phishing scams. If you receive an unexpected email, think twice before opening it and especially clicking on any links.
  • Read your statements carefully and let us know if you do not recognise a transaction.
  • Always update us with your new contact details.
  • Keep your valuable documents, including your passport, securely stored.

Please note that we will occasionally contact you for verifying some transactions, however, we will never ask you for card details or pin numbers.